How long will my package take?
PrideShop
Last Update 3 years ago
In the UK, we use the Royal Mail 48 service. Which aims to get packages to people within 2 to 5 days.
We now also offer Royal Mail 24, which aims to get your package within 1-3 business days. To use this service please click the option when you're at the checkout.
To the USA, Canada, Australia and other long haul destinations it can take up to 6-7 business days for packages to arrive. We have heard that it can take longer at the moment due to on-going logistic issues across the globe.
In the EU it can take between 3 and 5 business days. However we have heard that it can take longer due to increased custom's checks. Please note that once the package has left the UK we're unable to see where it is in the world.
Please open a support ticket if your item hasn't arrived within these times.
However, due to ongoing COVID and Brexit related issues, some packages may take longer.
If you’re living within the EU and your package hasn’t arrived we have been made aware that there are some issues relating to Customs affecting the arrival times of packages.